Website Care & Maintenance
This is an add-on, not a headline offer. Every site we build can be handed to your team to run, and some clients do exactly that. For the ones who would rather not own patching schedules and certificate renewals, we keep the site running: hosting management, updates, verified backups, and monitoring that catches a problem before a customer does.
The site stays fast, secure, and online. That is the whole job.
Site failures are quiet until they are expensive. An unpatched dependency, a backup that has silently failed for four months, a certificate nobody renewed. We monitor uptime and performance continuously, patch on a schedule, verify that backups actually restore, and absorb small change requests directly, so a copy edit does not need a project brief.
Hosting and infrastructure management
Server health, CDN configuration, SSL renewal, and DNS monitored and managed on your behalf. This is the infrastructure work most marketing teams should not have to hold in-house.
Updates and security patching
CMS core, plugins, and dependencies updated on a regular schedule, with security patches applied quickly once a vulnerability is disclosed rather than at the next convenient release window.
Backups you can actually restore
Automated backups on a recurring schedule, with a periodic restore test so you find out the backup works before the day you need it. Uptime monitoring alerts on failure so a bad deploy is rolled back in minutes.
Small change requests, handled directly
Copy edits, image swaps, and minor layout tweaks are included. Anything larger gets scoped as work, and we will say so plainly rather than absorb it and slip.
- Hosting, DNS, CDN, and SSL management
- Scheduled CMS and dependency updates with security patching
- Automated backups with periodic verified restore tests
- 24/7 uptime monitoring with incident alerting
- Small change request handling (copy, images, minor layout)
- Monthly performance and security report
The engagement
Onboard
Audit the current site, hosting setup, and update history, and close any immediate gaps before the plan starts running.
Monitor
Continuous uptime and performance monitoring, with scheduled patching and backups running quietly in the background.
Report
A monthly performance and security report, plus quick turnaround on small change requests as they arrive.
Common questions
Copy edits, image swaps, adding a team member or a blog post, minor layout tweaks — changes measured in minutes. New features and redesigns get scoped separately, and we will tell you which side of the line a request falls on before we start it.
No. It is an add-on. Every site we build is handed over with the code, the CMS, and the documentation, and plenty of clients run it themselves. Take this if you would rather not own the maintenance calendar.
It works for any WordPress, headless CMS, or custom-built site, whether we built it or not. We start with an audit so we know what we are inheriting before we commit to keeping it alive.